Shipping Information

1. Shipping Coverage

We offer shipping to eligible destinations as shown at checkout.
Shipping availability may vary depending on the customer’s location.

2. Shipping Fee (Flat Rate)

  • We apply Flat Rate Shipping to all orders.

  • The flat shipping fee is clearly displayed at checkout before payment confirmation.

  • No additional or hidden shipping charges will be added after purchase.

3. Taxes & Duties

  • Shipping tax rate: 0%

  • No shipping tax is applied to any order.

  • Customers are responsible for any customs duties or import fees imposed by their local authorities, if applicable.

4. Order Processing Time (Preparation Time)

  • Orders require 3–5 business days for processing and preparation before shipment.

  • This includes order verification, handling, and packaging.

  • Orders are not processed on weekends or public holidays.

5. Order Cut-Off Time

  • Daily cut-off time: 5:00 PM (PST)

  • Orders placed before 5:00 PM (PST) will begin processing on the same business day.

  • Orders placed after 5:00 PM (PST) will be processed on the next business day.

6. Shipping & Delivery Time

  • Shipping time: 7–9 business days after order processing.

  • Total estimated delivery time: 10–12 business days, calculated as follows:

    • Processing time: 3–5 business days

    • Shipping time: 7–9 business days

Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or other factors beyond our control.

7. Order Tracking

  • Once your order has been shipped, a tracking number will be provided via email.

  • Tracking information may take 24–48 hours to become active.

8. Delays & Exceptions

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances outside our control.
We will assist customers with tracking and delivery inquiries whenever possible.

9. Business & Contact Information

Store Name: Osteriailtrentino Store
Owned and Operated by: Ingraham 3846 LLC
Business Type: Real Estate Investment and Management

Business Address:
7942 Carolyn Circle
La Palma, CA 90623
United States

Email: [email protected]
Phone: +1 562-924-7422
Reference Number: 202016110541